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Privacy Policy

Welcome to SyncLab. Your privacy matters to us.

This Privacy Policy explains how SyncLab collects, uses, stores, and protects information when you visit our website, contact us, submit project details, or use our creative and digital services.

By using our website or contacting SyncLab, you agree to the practices described in this Privacy Policy.

1. About SyncLab

SyncLab is a creative vision-driven brand focused on ideas, design, technology, branding, websites, visual identity, and digital experiences.

SyncLab is officially operating under the name SyncLab from 07 July 2026.

Our goal is to sync creativity, strategy, and execution to create meaningful digital solutions for brands, businesses, and individuals.

2. Information We Collect

When you contact SyncLab or submit details through our website, we may collect basic information such as:

  • Your name
  • Your email address
  • Your business or brand name
  • Your project requirements
  • Your website, logo, branding, or design preferences
  • Files, references, or materials shared by you
  • Communication history between you and SyncLab

We do not ask for or collect phone numbers through this Privacy Policy unless you voluntarily choose to share them through another communication channel.

3. Information Collected Automatically

When you visit our website, some basic technical information may be collected automatically, such as:

  • Browser type
  • Device type
  • Approximate location based on internet data
  • Pages visited
  • Time spent on the website
  • General website usage activity

This information helps us understand how visitors use our website and how we can improve the user experience.

4. How We Use Your Information

SyncLab may use your information for the following purposes:

  • To respond to your inquiries
  • To understand your project needs
  • To provide creative and digital services
  • To communicate project updates
  • To prepare proposals, quotations, or project discussions
  • To improve our website, services, and client experience
  • To maintain internal business records
  • To protect our website, brand, and legal rights
  • To comply with applicable legal obligations

We only use your information for genuine business, communication, and service-related purposes.

5. Project Details and Creative Material

Any project details, brand references, files, images, logos, website content, or creative material shared by you may be used by SyncLab only for the purpose of understanding, planning, designing, developing, or completing your project.

We do not claim ownership over client-provided materials. However, you are responsible for ensuring that any material shared with SyncLab is legally owned by you or legally allowed to be used.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve browsing experience, understand visitor behavior, and analyze website performance.

Cookies are small files stored on your device that help websites function better and remember basic preferences.

You can control or disable cookies through your browser settings. However, disabling cookies may affect some parts of the website experience.

7. Sharing of Information

SyncLab does not sell, rent, or trade your personal information.

We may share limited information only when necessary, such as:

  • With trusted service providers who help us operate the website or complete a project
  • With hosting, domain, email, analytics, or technical service providers
  • With legal or professional advisors when required
  • When required by law, regulation, legal process, or government request
  • To protect SyncLab’s rights, safety, website, business, or users

Any sharing of information will be limited to what is reasonably necessary.

8. Third-Party Services

SyncLab may use third-party tools or platforms for website hosting, email communication, analytics, design, development, file sharing, or project management.

These third-party services may collect or process information according to their own privacy policies.

SyncLab is not responsible for the privacy practices, content, security, or policies of third-party websites, platforms, or services.

9. Data Security

We aim to protect your information using reasonable technical and organizational measures.

However, no method of online transmission, digital storage, or internet-based communication is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. Data Retention

SyncLab may keep your information for as long as necessary to:

  • Respond to your inquiry
  • Complete your project
  • Maintain business records
  • Resolve disputes
  • Comply with legal obligations
  • Protect our legitimate business interests

When information is no longer required, we may delete, archive, or securely limit access to it.

11. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request updating of your information
  • Request deletion of your personal information
  • Withdraw consent where processing is based on consent
  • Raise concerns about how your information is handled

To make a privacy-related request, you can contact us at synclabin@gmail.com.

12. Email Communication

When you contact SyncLab by email or through the website, we may use your email address to reply to your inquiry, discuss your project, share updates, send proposals, or communicate important service-related information.

We will not send unnecessary spam emails. Any promotional communication, if sent, will be related to SyncLab’s services, updates, or creative work.

13. Children’s Privacy

SyncLab’s website and services are mainly intended for businesses, brands, professionals, and individuals seeking creative or digital services.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information without appropriate consent, we may delete such information.

14. Client Confidentiality

SyncLab respects client confidentiality.

Any sensitive project details, business ideas, brand strategies, or private information shared with us will be handled responsibly and will not be intentionally disclosed to outside parties except when required to complete the project, use necessary third-party services, receive professional advice, or comply with legal obligations.

Clients should clearly mention if any information shared with SyncLab is confidential.

15. Portfolio Usage

SyncLab may display completed work, project visuals, website screenshots, logos, branding, or creative samples in its portfolio, website, social media, case studies, or marketing material.

If you do not want your project to be displayed publicly, you should inform SyncLab in writing before the project begins.

16. Links to Other Websites

Our website may contain links to third-party websites, tools, platforms, or resources.

Once you leave the SyncLab website, we are not responsible for the privacy practices, content, terms, or policies of external websites.

You should review the privacy policies of any third-party websites you visit.

17. Changes to This Privacy Policy

SyncLab may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes means you accept the updated Privacy Policy.

18. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted according to the laws of India. Any dispute related to this Privacy Policy or data privacy at SyncLab shall be subject to the jurisdiction of the courts located in Rourkela, Odisha, India.

19. Contact Us

For privacy-related questions, data requests, project inquiries, or concerns regarding this Privacy Policy, you may contact us at:

SyncLab
Email: synclabin@gmail.com
Location: Rourkela, Odisha, India